Shipping policy
Shipping Policy
At LuckyRbls, we carefully process every order to ensure your items arrive safely and efficiently. Below you’ll find everything you need to know about our shipping process.
Order Processing
Orders are processed within 3 business days after payment confirmation.
Please note that processing times do not include weekends or public holidays. Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
If your order contains multiple items, your items may arrive in separate shipments. If multiple packages are sent, you will receive a separate shipping confirmation and tracking information for each shipment.
Shipping Times
Estimated delivery times after your order has been processed:
US Standard Shipping
Estimated delivery: 5–8 business days
International Standard Shipping
Estimated delivery: 7–10 business days
Please note that delivery estimates are not guaranteed and may vary slightly depending on your location, carrier availability, customs processing, and other circumstances outside of our control.
Free Shipping
Enjoy free US standard shipping on orders over $75.
Free shipping applies to eligible orders shipped within the United States only.
Tracking Information
Once your order ships, you will receive an email containing your tracking number.
Please allow up to 48 hours for tracking information to update after shipment confirmation.
If your tracking information has not updated after this period, please contact us and we’ll be happy to assist.
International Orders
International customers are responsible for any applicable customs fees, duties, taxes, or import charges required by their destination country.
Customs processing times may vary and are outside of LuckyRbls’ control.
Address Changes
Please ensure your shipping address is accurate before completing your order.
If you need to update your address, contact us as soon as possible after placing your order. While we will do our best to assist, we cannot guarantee address changes after an order has entered processing.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and tracking confirms delivery, LuckyRbls is not responsible for lost or stolen packages.
If your package appears to be delayed or missing, please contact the shipping carrier directly and reach out to us so we can help guide you through the next steps.
Questions?
If you need assistance with your order or shipping details, please contact us through our Contact Us page or email support@luckyrbls.com.